We’ll be updating our product list from April 19 to April 22. To make sure you don’t lose any saved items, please submit your cart by April 19th.
Product Categories
Pre-Stock
Pre-stock ($30 flat fee for any size order) is a delivery option when a customer’s presence is not required, and the order is delivered prior to the check-in time. A delivery person brings the order to the kitchen. All refrigerated items are stocked inside the fridge and freezer. Non-perishable items are left (in the bags) on the kitchen counter. Cases of water and packs of soft drinks are left by the entry door inside the house.
If a customer is allowed to access the rental property prior to their check-in time, we still charge for the pre-stock, as long as the delivery person arrives before the check-in time. The delivery person may also ask the tenants to clear the stairs/elevator/kitchen area at the time of delivery. The customer can request to leave the groceries outside the entry door for a contactless delivery.
We work with all major rental companies, so we should be able to get access to any rental property for a pre-stock delivery. However, if a property is rented through Airbnb, VRBO, or directly from the owner, we will need the access code/key for the house provided by a renter or a homeowner. We would still recommend you to contact your rental company and let them know that you expect the grocery delivery.
Unfortunately, a pre-stock option is not available for Ships Watch Resort and Paramount Destinations customers.
Pre-stock fee would be refunded, if the groceries were delivered after the check-in time.